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Web browser

In this section

1. I use the Mozilla Firefox Web browser. How can I set it up to recognise my smart card?

2. I have GemSAFE Libraries 6.0 installed. I am no longer able to log in to My.epoline. Instead I get the message "Page cannot be displayed in Internet Explorer under Windows Vista, Windows 7 and above" What should I do?

1. I use the Mozilla Firefox Web browser. How can I set it up to recognise my smart card?

For instructions on Firefox setup follow this link: http://docs.epoline.org/doc/epoline/firefox/GemSAFE_Firefox_EN.pdf

2. I have GemSAFE Libraries 6.0 installed. I am no longer able to log in to My.epoline. Instead I get the message "Page cannot be displayed in Internet Explorer under Windows Vista, Windows 7 and above" What should I do?

If you use Microsoft Internet Explorer 7.0 or 8.0 you will need to

uncheck the "Enable Protected Mode" option to allow secure access to EPO online services and
make sure that the options "Enable Integrated Windows Authentication" and "Use SSL 2.0" are checked in the Advanced tab of Tools/Internet Options.

If you use Mozilla Firefox you should read the document below to complete the setting-up procedure: http://docs.epoline.org/doc/epoline/firefox/GemSAFE_Firefox_EN.pdf