Revoking automatic debit orders

Please note that the online service for requesting and revoking automatic debit orders is available only from Monday to Friday, 08.00 to 18.00 hrs CET.

You can revoke automatic debit orders individually or you can select multiple orders and revoke them in one single operation.

In step 1, you browse the list of active automatic debit orders to find the relevant items.

• In the Automatic Debit view, select the check boxes for all relevant applications.
• Click the Revoke order icon.

In step 2, you verify and confirm your data.

• To correct your data, click Back.
• To confirm the revocation of the selected automatic debit orders, click Confirm.

If the revocation was successfully transmitted, you will see confirmation to that effect.

The EPO will normally issue official confirmation that an automatic debit order has been revoked within about three days. However, we recommend that you save and/or print the confirmation now. You can only save the confirmation at this stage and you cannot access it again later.

• To download the confirmation as a PDF file, click the PDF icon.
• To return to the Automatic Debit view and see the status of your orders, click Back to overview.

The PDF file shows that your automatic debit order is recorded in the Online Fee Payment service.

In the Payment Plan page, the automatic debit orders marked for revocation are now displayed in strikethrough. They will disappear from the list when internal processing is finished (in about 10 minutes).