My.epoline administrators are not selected by the EPO.
If you are the first person from your company to log in to My.epoline you will see a message indicating that your company does not yet have an administrator and asking if you would like to become the company administrator. If you accept, this message will not appear for anyone else in your company. It is then up to you to nominate other administrators within your company.
If you do not want to become an administrator, this message will continue to appear for all smart card holders in your company until someone accepts it.
My.epoline administrators can:
Your company's My.epoline administrator must inform the EPO of any changes to the list of associates in your company. For example, should an associate no longer wish to receive communications via the company Mailbox, your administrator must inform the EPO and delete that person from the list.
Administrators cannot revoke their own administrator rights. This can only be done by another smart card holder who is also an administrator.
No, but if your company wants to have access to Online Fee Payment and the Mailbox service you will need a My.epoline administrator in order to be able to assign appropriate access rights.
Go to the Administration tab in the portal, then click Users, select the user you wish to edit and click the Edit button at the top. Select the appropriate rights in the next screen and click Save.
To add an associate, go to the Administration tab within the portal, click Associates and then Add. Fill in the form and click Save. This will trigger a message to the EPO, where your request will be processed.